Al Wahid Global Business we are committed to protecting the privacy and security of personal information collected from our website visitors, clients, and partners. This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with the Omani Personal Data Protection Law (PDPL), Royal Decree No. 6/2022, and its Executive Regulations.
1. Information We Collect
We may collect personal data from users including:
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Name, company name, and job title
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Contact information such as email address, phone number, and postal address
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Details about inquiries, transactions, or communications with us
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Usage data, cookies, or analytics related to website activity
We do not collect sensitive personal information (e.g., health data, political opinions, religion) unless explicitly authorized.
2. How We Use Personal Data
Your personal data is used for the following purposes:
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To respond to inquiries or provide services requested
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To manage import, export, or trading operations efficiently
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To maintain records and ensure compliance with legal obligations
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To communicate marketing information only with your consent
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To improve our website, services, and client experience
We will never sell or share personal data with third parties for marketing purposes without your explicit consent.
3. Consent and Lawful Processing
By using our website or submitting information, you consent to the collection and use of your personal data for the purposes outlined in this Privacy Policy.
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You may withdraw consent at any time by contacting us.
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Personal data will only be processed lawfully, fairly, and transparently in accordance with Omani law.
4. Marketing and Communications
We will only send marketing or promotional communications if you provide explicit consent.
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You may opt out or unsubscribe at any time through links in emails or by contacting us directly.
5. Data Retention
We retain personal data only as long as necessary for the purposes it was collected or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.
6. Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, or disclosure. Access to personal data is restricted to authorized personnel only.
7. Data Breaches
In the event of a personal data breach, we will:
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Notify the relevant authorities in Oman within 72 hours
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Inform affected individuals if there is a significant risk to their rights or freedoms
8. International Data Transfers
If personal data is transferred outside Oman, we ensure that:
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The receiving party maintains adequate data protection standards
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You are informed and have given consent for such transfers
9. Rights of Data Subjects
Under Omani law, you have the right to:
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Access your personal data
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Correct any inaccurate information
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Request deletion of personal data
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Restrict processing of your data
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Withdraw consent at any time
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Be informed if your data is shared or transferred
To exercise these rights, contact us at: info@alwaheedglobal.com
10. Cookies and Analytics
Our website may use cookies or other tracking technologies to:
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Analyze website traffic and usage
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Improve user experience
You can manage or disable cookies through your browser settings.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users are encouraged to read the privacy policies of any external sites they visit.
12. Applicable Law
This Privacy Policy is governed by the laws of the Sultanate of Oman. Any disputes relating to personal data processing are subject to Omani jurisdiction.